We will do our best to get your candy to you quickly and in good shape but if there is a problem, please Contact Us with your order number. We can replace severely damaged candy or send you a voucher or coupon code for use at a later date. For other merchandise besides candy, we will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We ship in the U.S. (including DPO/APO) using USPS Priority Mail at flat rate of $10.00 per order. In the warmer months, location depending, we ship on Mondays-Wednesday to help get your candy to you so that it isn't sitting around in a truck or warehouse over a weekend.